Careers

DMS is committed to providing its employees with the resources, organizational support and professional opportunities necessary to realize their highest potential. This commitment, along with the hard work and dedication of highly capable and committed employees, has been the hallmark of the company’s success. DMS seeks employees who will accept challenges as opportunities and work to maintain the standard of excellence our clients expect.

Career Opportunities

DMS seeks individuals who excel at critical thinking, working collaboratively, communicating professionally, and attending to detail. DMS offers competitive salaries, comprehensive benefits, opportunities for advancement, and an environment that embraces diversity.

DMS has career opportunities in the following professions:

  • Disability Insurance Claims
  • Information Technology
  • Insurance Accounting
  • Corporate Accounting
  • Actuarial
  • Legal
  • Client Services
  • Underwriting
  • Administrative Resources
  • Operations
  • Human Resources

DMS is an Equal Opportunity Employer

Current Career Opportunities:


•   Operations Specialist- Springfield, MA

Position Description

We are seeking a professional and enthusiastic individual to support our Springfield, MA Claims Department. This full-time position is a great opportunity for an early career professional to work for a well-established, dynamic company. Responsibilities include handling general inquiries from internal and external customers, processing daily benefit checks, setting up claim files and photocopying. This position also includes operational support duties such as processing and scanning incoming and outgoing mail; maintaining a file storage system; assisting with in-house moves; assisting with the requisition and management of office supplies; and providing telephone coverage in the receptionist’s absence.

Position Requirements

Qualifications include a high school degree (Associates Degree preferred) and a minimum of two years’ of operations or administrative experience. Qualified candidates must demonstrate professionalism, Oral Communication – Speaks clearly and persuasively in positive or negative situations; Responds well to questions. Written Communication – Writes clearly and informatively; able to read and interpret written information, Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance, computer and organizational skills, as well as proficiency in math and English. Must also have the ability to multi-task, work independently, take direction and maintain confidentiality.

The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 50 pounds. The vision requirements include: close vision.


•   Developer – Springfield, MA

Position Description

This position directly contributes to the development and maintenance of applications to support our business needs. Responsibilities include participating in the evaluation of business requirements; preparing application system specifications; developing, testing and implementing application solutions; performing maintenance and support tasks on existing systems; developing and modifying Crystal reports; and writing technical documentation in support of assigned projects.

The ideal candidate will be an avid learner and will have the ability to work with limited supervision as well as within a team.

Position Requirements

Bachelor’s degree in Computer Information Systems, Computer Science or related field;  one to three years’ software development experience; familiarity in developing object orient systems and design using Visual Basic 6.0, VB.Net, Visual Studio, ASP.Net, HTML, XML, SQL Server 2012 databases, SQL Server Management tools, Source Control and Crystal Reports. Knowledge of Windows Communication Foundation (WCF) Web Services, Internet Information Server and Windows Services are also helpful. Excellent communication and problem solving skills. Insurance industry experience is preferred.


•   Claim Support Representative – Bi-lingual Spanish Preferred, Springfield, MA

Position Description

We are seeking a professional and enthusiastic individual to support our Springfield, MA Claims Department. This full-time position is a great opportunity to begin your career with a well-established, dynamic company. Responsibilities include providing assistance and support to claims staff in managing new and ongoing disability insurance claims on behalf of client insurance companies.  The successful candidate will effectively communicate with management, policyholders, client companies, and legal and medical professionals regarding claims.

Position Requirements 

Qualifications include a high school degree (Associates Degree preferred) and a minimum of two years’ experience in an office environment. Qualified candidates must demonstrate professionalism, excellent communication, customer service, computer and organizational skills, as well as proficiency in math and English. Must also have the ability to multi-task, work independently, take direction and maintain confidentiality.  Insurance industry experience and familiarity with medical terminology preferred.  Bi-lingual Spanish is not required but is preferred.


•   Claim Representative – Springfield, MA

Position Description

We are seeking professional individuals to join our Springfield, MA Claim Department. These 40 hour per week positions are a great opportunity for individuals interested in pursuing a career in the evaluation and management of disability claims. Responsibilities include thorough investigation, adjudication and management of either group or individual disability income claims. A Claim Representative gains a comprehensive understanding of each claim by obtaining and examining the medical, occupational and financial elements of the claim.

Successful candidates will be able to work individually and as a team player, must be detail oriented and be able to maintain professionalism and courtesy in a fast-paced environment. This position requires excellent organizational skills, a cooperative, professional attitude and effective interpersonal and communication skills.

Position Requirements 

Bachelor’s Degree is required.

Experience managing disability claims or other relevant insurance experience is a plus.

An individual should demonstrate the following competencies:  Analytical skill, ability to define problems, collect data, establish facts, and draw valid conclusions, Organizational and decision-making skill, Oral Communication – Speaks clearly and persuasively in positive or negative situations, Responds well to questions. Written Communication – Writes clearly and informatively; Able to read and interpret written information. Must be able to make effective use of technology to navigate systems and platforms simultaneously to accurately assess information.


Application submission requirements: 

If you are interested in this position, please email your resume and cover letter to:

dmscareers@di-mgmt.com