Specialized Audit Services include:

• Claim audits - to assess the appropriateness, timeliness and efficiency of claims handling and decision making and to identify training needs
  
  
• Compliance audits - ensure compliance with claim administration statutory and regulatory requirements
  
  • Assistance with the preparation of responses to:
  - Market Conduct Surveys and Examinations
  - State administrative inquiries
  
  
• Process audits - to identify potential claim processing improvements and training needs