Claim Management

Disability benefit eligibility determinations are seldom black and white. Moreover, disability is rarely static in nature. People recover and return to work. Or, they remain disabled and adapt. Sometimes their conditions worsen.


DMS delivers individual and group disability claim management services to insurers, reinsurers, employers and municipalities. DMS customizes its services to meet the unique product, customer and reporting needs of each client.

DMS delivers individual and group disability claim management services to insurers, reinsurers, employers and municipalities

DMS focuses on the importance of early and proactive involvement with every disability claim, using a team-oriented approach. DMS’ claim professionals often interact with treating medical providers, specialized clinical experts, medical consultants, vocational specialists, forensic accountants, investigation professionals and legal advisers to gain a comprehensive understanding of each claim. DMS accesses a national network of Independent Medical Examination providers, Peer Review experts, and Functional Capacity Evaluation professionals who help in the assessment of impairment and its impact on the claimant’s capacity to work. DMS’ thorough, objective process ensures that claimants receive a fair assessment of benefit eligibility and that active claims are appropriately managed for the duration of the disability.