Claim Management
- Full-service claim management
- Complex case review
- Benefit disbursement and tax reporting
- Appeals
- Claim performance audits
- Financial consulting services which include forensic accounting and on-site financial reviews
- Negotiation of disputed claim settlements
- Special investigative resources
- Claim Audit & Training
- Life Premium Waiver
Policy Administration
- Legacy block management
- Policyholder and Agent Call Center
- Premium billing and collections
- Policy accounting
- Policy changes
- Change underwriting
- Reinstatements
- Removal of ratings/riders
- Contractual benefit increases
- Commission processing
Actuarial Services
- Experience monitoring and reporting
- Liability projections and reserve monitoring
- Valuation of Reserve Buyouts
- Preparation of statutory, GAAP, tax and management reports
- General ledger maintenance
- Reserve calculations and adequacy testing
- Customized product design and pricing
Legal Support
- Litigation Management
- Compliance
- Auditing
- Specialized Audit Services
- Claim audits
- Compliance audits
- Process audits
Information Technology
- Application development
- Data conversions
- Project management
- Remote access logistics
Product Development
- DI Made Easy – turnkey development & administration
- Competitive market analysis
- Product design and business specifications
- Policy form drafting
- Compliance
- Actuarial pricing and certification
- Development of marketing tools
- Training
- Securing reinsurance
- Systems development
Underwriting
- Medical underwriting
- Financial underwriting
- Policy reinstatements
- Change underwriting
- Underwriting audits
Consulting Services
- Claim management
- Medical case assessment
- Litigation management
- Compliance audits
- Actuarial valuation, financial projections and experience monitoring
- Risk assessment
- Systems technology and data conversions
- Market assessment
- Product design and pricing
